Contact PollingRateTestC — We Are Here to Help
Have a question about our polling rate test tools? Found a bug? Want to suggest a new feature or hardware? Send us a message — we read every submission and respond within 48 hours.
About PollingRateTestC
PollingRateTestC provides free, browser-based polling rate testing tools for gamers and hardware enthusiasts. Our tools measure the Hz (polling rate) of mice, keyboards, and controllers in real time — no software download required. We cover everything from 125Hz Bluetooth controllers to 8000Hz competitive gaming mice.
We are a small team based in South Asia with remote contributors worldwide. We are committed to accurate measurements, user privacy, and zero-cost access to all tools. If something is not working correctly, or if you have ideas to improve the experience, we want to hear from you.
Ways to Reach Us
General Support
Questions about our tools, results, or browser compatibility.
Bug Reports
Tool not working correctly? Send us your browser, OS, and hardware details.
Partnerships
Hardware reviews, content collaborations, and sponsorship inquiries.
Legal & DMCA
Copyright notices, legal inquiries, and data privacy requests.
Send Us a Message
Use the form below to reach us directly. Select the topic that best matches your inquiry so we route your message to the right person.
Our Response Times
| Inquiry Type | Response Time |
|---|---|
| Bug reports | Within 24 hours (business days) |
| General questions and support | Within 48 hours |
| Partnership and collaboration requests | Within 5 business days |
| Legal, DMCA, and privacy requests | Within 7 business days |
Common Questions We Receive
Before contacting us, check whether your question is already answered:
- Why does my result differ from Razer Synapse or Logitech G HUB? — Browser API measurements are accurate within 5–10%. See our methodology page for a detailed explanation.
- My controller shows only 125Hz. How do I increase it? — Bluetooth limits most controllers to 125Hz. Switching to a wired USB connection or a 2.4GHz dongle typically brings the rate to 500–1000Hz. See the controller polling rate guide.
- Which browsers work best? — Chrome and Edge give the most accurate readings. Firefox and Safari work but may show slight differences due to event throttling.
- Does the test store my data? — No. All measurements happen in your browser and are discarded when you close the tab. See our privacy policy.
- Is the mouse polling rate test free? — Yes. All six tools on PollingRateTestC are completely free, require no signup, and have no usage limits.
Please include: browser name and version, operating system, the specific tool that failed (mouse, keyboard, or controller test), what you expected to see, and what actually happened. A screenshot speeds up the fix considerably.